Dan Hesse views business leadership as a vocation, that conscience-driven, ethical leaders can make a very positive impact on the world. He believes business leaders influence the quality of life for employees, customers, shareholders, suppliers, business partners, and those living in the communities a company serves by what they accomplish, and by how they accomplish it. Dan believes that customer service, employee satisfaction and strong company performance go hand-in-hand, and that the best company cultures embrace teamwork, accountability, innovation, urgency, integrity, inclusion, respect and humor.